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Job Board

Latino Memphis is bringing people together to get jobs done in our community! Employers can post job openings and those looking for a job can browse through many opportunities available in our community.

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Latino Memphis posts job openings from many employers throughout the MidSouth, however, Latino Memphis doesn’t take job applications for those job openings.

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Shelby Farms Park Conservancy

Recreation Supervisor

The Recreation Supervisor is responsible for      operating multiple business operations to meet fundraising goals and is a key stakeholder of the larger Sales + Events Team of Shelby Farms Park Conservancy.  The S+E Team drives critical revenue to support the Park while ensuring “above + beyond   hospitality.” With the help of visitors, donors, clients and supporters, the Conservancy works to raise     and earn funds each year to ensure excellent visitor experience in a clean, green and safe park every  day.

The Recreation Supervisor is an excellent collaborator who works with teammates, stakeholders, and other departments to achieve goals and deliver high quality events and donor loyalty. This position will drive results in two areas: (1) maximizing fundraising net revenue and (2) enhancing visitor experience through recreation businesses: boat rentals, bike rentals, and water play. While this is mainly an internal facing role, some key responsibilities listed below are also external-facing.


  • Seek to exceed SFPC event revenue goals while operating within budget constraints
  • Create and execute business plans for seasonal operations
  • Hyde Lake Boat House kayak / canoe / SUP rentals (April - September)
  • Pine Lake boat rentals & shop (April - September)
  • Wheel House bike rentals (March - November)
  • Waterplay Sprayground (June - September)
  • Along with S+E Director, analyze business processes and identify opportunities to generate additional revenue through actionable objectives
  • Maintain budget and forecasting projections
  • Recruit, hire, schedule and train seasonal employees (up to 50 per season)
  • Anticipate problems and develop appropriate solutions; investigate, analyze, and resolve operational problems and complaints
  • Assist with additional S+E special projects and responsibilities, as needed


  • Create detailed plans for successful implementation and maximum revenue opportunities of each operation
  • Create & maintain reporting systems for daily visibility into effectiveness of operations
  • Oversee ticketing / reservation systems and processes
  • Ensure swift response to customer inquiries
  • Control expenses to operate within the approved budget
  • Responsible for establishing inventory standards of parts and supplies, including ordering, receiving, and storage
  • Maintain Point of Sale system to ensure smooth daily operations, accurate capture of data, and excellent customer experience
  • Utilize technology and latest trends in recruiting seasonal candidates who fit within Park Crew culture
  • Create and implement onboarding procedures to including initial orientation, customer service training, and Park values
  • Maintain ongoing feedback and training for strong team culture of “above and beyond” hospitality
  • Ensure all business areas are consistently clean and inviting for customers
  • Partner with S+E Team leaders and other SFPC teams to coordinate logistics, staffing plans, and general operations
  • Implement department rules, regulations, policies, and procedures
  • Observe and report maintenance, repair and facility needs along with safety issues
  • Ensure the proper use and storage of all equipment and report necessary repairs
  • Respond appropriately to emergencies or urgent issues

NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.

SFPC is an Equal Opportunity/ Affirmative Action Employer, we will consider applicants for all positions without regard to race, color, religion, national origin or ancestry, sex, age (40+), disability, veteran status, or any other legally protected status under local, state, or federal law.

Experience Required

Job Qualifications 2+ years of relevant work experience in retail, hospitality or recreation. Bachelor’s degree in business, hospitality or relevant field of study preferred but not required. 2+ years of Public-facing Customer Service experience Proficiency in Word, PowerPoint and Excel Proven success with recruiting and training seasonal/temporary staff Prior experience with Point of Sales operating systems Proven leadership in recreational operations, including retail, rental and seasonal activity activation. Demonstrated success in leading a team to achieve goals and objectives Excellent collaboration skills Superior oral and written communication skills with an attention to detail Ability to work well in stressful, high-pressure situations including resolving guest complaints Maintains composure and objectivity under pressure Effective listener, able to understand and clarify concerns raised by team members and guests Strong organizational and decision-making skills Ability to work nights, weekends and holidays PERSONAL QUALITIES Demonstrates values of collaboration, accountability, authenticity, trust and learning Commitment to the consistent production of high quality, detailed work Organizes, plans, and schedules in an efficient, productive manner Spirit of inquisitiveness/curiosity Manages stress in a fast-paced, changing organization Collaborates with people of different races, backgrounds and experiences Elicits confidence and builds rapport Enthusiastic, dependable, self-motivated, and self-aware


$43,000.00 - $48,000.00 per year

How to Apply

Job application can be found at:

Shelby Farms Park Conservancy
6903 Great View Drive N
Memphis, TN 38134
Phone: (901) 222-7275

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