Open

Mon - Thu
9 am - 4:30 pm
Fri
9 am - 3 pm

FAQ

I need help with applying for insurance, can you help me?

Yes, if you need help with filling out and submitting the Coverkids (For pregnant women) and Tenncare (For children who are U.S. citizens or have been residents for 5 or more years)

Do you assist with filling out SNAP applications at Latino Memphis?

Yes, you can make an appointment for SNAP applications via online or in office. Social Security numbers, birth certificates, proof of rent or mortgage, proof of income, and MLGW bill are required for the application process.

Can you help me with my passport application?

Yes, we assist with filling out the U.S. Passport application and creating the appointment with the United States Postal Services (USPS)  online for another day. You must bring the child’s birth certificate, social security number, identification of parents that appear on the birth certificate, and there is a $5 fee for each application. Both parents do not have to be present for the process at Latino Memphis but will have to be at the USPS appointment along with the children.

Can you help me receive nutritional assistance, such as free food?

We do not have a food bank at Latino Memphis, but we do have a list of different sites throughout the city of Memphis in which you could stop by for nutritional assistance.

I need a lawyer, can you help me find one?

Yes, we have immigration attorneys on site, but if you are looking for any civil, laboral, or criminal case lawyers, you can call or reach out to us on Facebook for any references.

Do the services of Latino Memphis have any cost?

Certain services do have cost, if you have any questions regarding the services you are in need of, feel free to call or reach out to us on Facebook.

Can you help me file a police report?

Yes, the process may take up to 2 hours. We have to ask for a dispatch to come to Latino Memphis and if you need a translator please let us know. You must schedule an appointment for these services. The service has no cost, but if you use a translator a donation is suggested.

I do not have a place to stay for the next couple of nights, do you know where I could go?

Yes, we have a list of different shelters in Memphis with the requirements of each shelter.

Does Latino Memphis have referrals for low-income clinics?

Yes, we provide low-income clinic referrals. 

What kind of education programs does Latino Memphis have?

Latino Memphis provides educational programs to students in high school. Abriendo Puertas is our college access program that is available for juniors and seniors.

When does Latino Memphis provide tax services?

Yes, we provide tax services the end of January through the month of April. The services are provided by a third party tax service, and you must make up to $50,000 or less a year.

Does LM help with school registration?

Yes, Latino Memphis does help with school registration but it must Shelby County Schools. We are able to help students that will be returning to school (1st-12th grade). If your child is going to Pre-K or Kindergarten, they must go to the parent welcoming center or their designated school.

Do you guys handle DACA renewals?

Yes, we do handle DACA renewal cases but they are by appointment. DACA recipients, or any inquiries, should contact the direct line of Derechos at 901.410.0195.

Can I walk-in or do I need to schedule an appointment? How do I schedule an appointment?

Everyone is welcome to walk-ins but for direct services (such as SNAP, passport, insurance,etc.) you must make an appointment. The appointments for direct services can be made with the front staff of El Centro.  

Does Latino Memphis provide translation services? What are the procedures?

Yes, we do provide translation services for the community. We are able to translate at Latino Memphis but do not do off-site translation. You must be able to present yourself at our location in order for the translation service to be provided. We are able to translate documents but you must book an appointment at El Centro.

Does Latino Memphis provide ID’s?

No, Latino Memphis does not provide TN Identifications or any cards of identification. If you need TN identification then you can go to the Department of Motor Vehicle (DMV).  

I need help applying for a job, can Latino Memphis help me apply?

We have a list of Memphis job openings on our website. Latino Memphis does not have the capacity to assist with staffing or job applications. If you need access to a computer, Latino Memphis is able to provide a computer on-site.  

I have job openings for the community, can Latino Memphis help me post them?

Yes, submit your job post for free to post on the Latino Memphis website, however donations are welcomed. 

I am part of a staffing agency, Can Latino Memphis help me to recruit?

No, Latino Memphis does not help staffing agencies with recruitment.